Cookie Policy

At Harrington & Vale, we use cookies and similar technologies to operate our website, provide essential shopping functionality, understand how our services are used and, where applicable, support personalised features and marketing.

This Cookie Policy explains what these technologies are, why we use them and how you can manage your choices.

It should be read together with our Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small pieces of information that may be stored on your device when you visit a website.

We may also use other technologies that perform similar functions, including local storage, pixels, scripts, tags and other storage or access technologies.

These technologies may allow our website and service providers to recognise a device, remember preferences, operate website functionality, understand website usage or provide other services described in this policy.

2. Why We Use These Technologies

Depending on the technology and its purpose, we may use cookies and similar technologies to:

  • operate essential website functions;

  • maintain the security of our website;

  • enable the shopping basket and checkout;

  • remember settings and preferences;

  • support account and session functionality;

  • understand how visitors use our website;

  • measure website performance;

  • improve the functionality and usability of our services;

  • measure the effectiveness of marketing; and

  • support advertising or personalised marketing where permitted by law.

3. Strictly Necessary Technologies

Some technologies are necessary for our website and online shop to function properly.

They may be used for purposes such as:

  • maintaining website security;

  • preventing fraud;

  • operating the shopping basket;

  • enabling checkout;

  • maintaining a user session;

  • remembering privacy choices; and

  • providing services specifically requested by you.

Where applicable law permits these technologies to be used without consent because they are necessary for the service you have requested, they may operate automatically.

Disabling them may prevent parts of the website from functioning correctly.

4. Functional and Preference Technologies

We may use technologies that help remember choices or improve how the website appears or operates, such as preferences relating to website functionality.

Some uses may be permitted without consent where a specific legal exception applies.

Where consent is required, these technologies will not be used for that purpose unless you have made the relevant choice through our cookie preference controls.

5. Analytics and Statistical Technologies

We use Google Analytics to help us understand how visitors interact with our website, measure website performance and identify areas where we can improve the customer experience.

Google Analytics may use cookies and similar technologies to collect information about website usage and interactions.

Where consent is required under applicable law, analytics technologies that require consent will not be used for those purposes until you have made the relevant choice through our cookie preference controls.

You can change your analytics preferences at any time through Cookie Preferences.

6. Advertising and Marketing Technologies

We use Google Ads and Meta advertising technologies, including the Meta Pixel, to advertise Harrington & Vale, measure advertising performance and understand how interactions with advertisements lead to visits, customer actions and purchases on our website.

These technologies may use cookies and similar technologies to support advertising measurement, audience creation and more relevant marketing.

Where advertising or marketing technologies require consent under applicable law, they will not be used for those purposes until you have provided the required consent.

You can reject or withdraw consent for optional marketing technologies through our Cookie Preferences

7. Third-Party Technologies

Some cookies and similar technologies may be provided or operated by third-party service providers that support our website, payments, analytics, advertising, security or other online services.

Where required, information about third parties involved in storing or accessing information on your device, the purposes for which their technologies are used and the relevant duration will be made available through our cookie preference controls or other cookie information provided on our website.

Third parties may process information in accordance with their own privacy notices as well as the contractual and legal requirements that apply to their services.

8. Cookie Duration

Some technologies operate only during your browsing session and expire when the session ends.

Others may remain on your device for a longer period so that preferences or other permitted information can be remembered between visits.

The duration depends on the purpose and type of technology involved.

Details about the technologies currently in use and their applicable duration will be made available through our cookie preference controls where relevant.

9. Managing Your Cookie Preferences

When you visit our website, you may be presented with cookie controls that allow you to manage technologies that require your consent.

Depending on the technologies in use, you may be able to:

  • accept available optional technologies;

  • reject technologies that are not required for the operation of the service; and

  • manage individual categories of preferences.

You can change or withdraw your consent at any time using the cookie preference controls available on our website.

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

10. Browser Controls

Most web browsers also allow you to control or delete cookies through their settings.

Please be aware that blocking all cookies through your browser may affect essential website functionality, including the shopping basket, checkout or other services you request.

Browser controls are separate from the cookie preference controls provided on our website.

11. Personal Information

Where information collected through cookies or similar technologies constitutes personal data, we process that information in accordance with applicable UK data protection law and our Privacy Policy.

Our Privacy Policy provides further information about how we use personal information, the lawful bases on which we rely and your data protection rights.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the technologies used on our website, our business practices or applicable legal requirements.

The current version will be made available on our website.

13. Contact Us

If you have questions about this Cookie Policy or the way Harrington & Vale uses cookies and similar technologies, please contact:

Harrington & Vale — Customer Care

Email: customercare@harrington-vale.com

Customer Care Hours:
Monday–Friday: 10:00 am–6:00 pm (UK time)